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Requirements for ZOLEO Users

Our service requires that your ZOLEO subscription include the LocationShare+ service, which provides regular location updates that you can share with others and that we use to monitor your location.

One of the benefits of the ZOLEO service is that location updates and messages are sent and received over your smartphone’s cellular or other data network connection when your ZOLEO is paired with your smartphone, and a data connection is available to your smartphone.

Messages sent or received, including the location-based alerts we will send you, will only be counted toward your monthly allotment or billed when they are sent or received over the Iridium satellite network because your ZOLEO is not paired with your smartphone or when it is paired with your smartphone, but your smartphone is not connected to the internet.

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